The Customer is Always Right?

 


Is the Customer Always Right? 

If they were, I would have taken all my tests at a restaurant.

The phrase "The Customer is Always Right" has changed from taste to being right about everything. Sometimes they're wrong. Let's talk about it.




Comments

Popular posts from this blog

CX Lessons From Dumbed Down RPGs (That I Still Love)

AI as a Co-Pilot NOT an Autopilot

AHT and CSAT