CX RIOT RADIO

  Workplace frustration stems from lack of guidance and support for employees. - Many employees may struggle if they don't receive proper coaching and direction from management. - It's essential for leaders to invest time in developing their team to avoid feelings of frustration. Not everyone will independently thrive at work; clear expectations are essential. - Many employees require guidance and structured training to meet performance standards, as not all are self-starters. - Effective communication of expectations and continuous support are crucial for employee development and accountability. Training is essential for employees who struggle to grasp work expectations. - Some employees excel at understanding tasks even with mistakes in instructions, but many need additional support. - Leadership should invest time in coaching, creating clear procedures, and setting expectations to help employees succeed. Effective leadership requires balancing IQ and EQ in team roles. - Some...

  Summary: Striving for excellence amidst mediocrity. - Encourages listeners to take action by liking, commenting, and sharing the show to promote growth. - Highlights the importance of not conforming to average standards and instead aiming for higher achievements. Excellence is a daily choice beyond mere job requirements. - Mediocrity leads to stagnation, affecting growth, enthusiasm, and customer satisfaction. - True excellence requires a mindset shift; it's not reserved for the few but a decision everyone can make. Excellence requires attention to details and proactive leadership. - Proactive problem-solving and attention to details set high-performing teams apart from average ones. - Leaders establish a culture of excellence by holding their teams accountable and setting clear expectations. Success in trades depends on effort and facing harsh realities. - Coaching and developing team members is essential for maximizing potential, but not everyone will meet expectations. - The h...