CX RIOT RADIO

  Summary: Non-profit replaces staff with chat GPT - The non-profit, which helps people with eating disorders, fired all their staff and replaced them with chat GPT. - The change did not go well, and there is more to the story. Non-profit replaces staff with chat bot 'Tessa', resulting in consequences for eating disorder support - Non-profit fired all staff and volunteers, replacing them with chat bot 'Tessa' for supporting people with eating disorders - The implementation of chat bot 'Tessa' faced challenges with helping individuals with eating disorders Non-profit chatbot gave harmful diet advice to people with eating disorders - The chatbot was originally designed to address body image issues using therapeutic methods, but it ended up giving diet advice that was harmful for those with eating disorders - The advice included counting calories, daily calorie deficits, and restricting diet, which is not appropriate for individuals dealing with eating disorders No...